Skip to content

Capture a support bundle

plexctl support bundle writes a redacted tar.gz of local and server diagnostics, safe to hand to support — no bearer token, no secrets, environment variable names only.

Prerequisites

Steps

Write the bundle

shell
plexctl support bundle --output ./plexsphere-support.tar.gz

--output is required (no default, so a shell never receives binary data on stdout). The file is written with mode 0600. Collection is pure Go and atomic — a partial failure leaves nothing on disk, so the command is safe to retry.

Verification

shell
tar tzf ./plexsphere-support.tar.gz
# version.txt server-version.json health.json openapi.json
# whoami.json config-redacted.json env-redacted.txt

Seven members must be present; config-redacted.json has secret- shaped fields rewritten to ***.

See also